Why doesn't the course launch when I click start/resume? (Using Firefox browser)

Your web browser may be set to hide pop-up windows. To allow our site to display pop-ups in your Firefox browser, follow these steps.

1. Select the box with the horizontal lines at the top right of your screen.

2. Click Options

3. Click the tab at the top that says Content

4. Click Exceptions

5.Type in the web address: charityvillage.com 

6. Click Allow. You will then see charityvillage.com with the status that says

7. Click Close

8. Click OK 

That's all there is to it! Still have questions? Please contact our HelpDesk at 1-800-610-8134 or email help@charityvillage.com.


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