Why do I have candidates without a CV IQ score?

Our system generates a CV IQ score for every applicant when they apply; almost always the score will be available as soon as the applicant appears in your account. Very rarely, however, there may be a slight delay in the application being received and the score being calculated. In these cases, the candidate will be displayed without a score for a short time.

If this happens, please wait a few minutes and refresh the page. If this does not solve the problem, please contact us by sending an email to help@charityvillage.com or call us at 1-800-610-8134.

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