How do I make a purchase on CharityVillage?

Here's a quick step-by-step guide to making a purchase on CharityVillage. For this example, we'll use the Salary Survey Report, but the steps are quite similar for purchasing other items like an eLearning course.

But first, you need to Sign In to your CharityVillage account. 



Click the shopping cart icon at the top right of the orange navigation bar and then select an item to purchase from the drop down menu. 



For this example, we'll proceed with a purchase of the 2017 Salary Survey Report. Be sure to select the grey box beside the item(s) you wish to purchase, then Add To Cart.



Now, it's time to review your order.

  • If you would like to add an additional item before checking out, select the drop down menu - Add More
  • If you need to include a purchase order number for your internal tracking, please enter it in the Purchase Order # field
  • If you have a coupon or discount code, enter it in the field Discount Code and click Apply. The cart will be refreshed with the revised price.

When you're ready to pay for your purchase(s), click Checkout



If your contact address is the same as your billing address, click Continue.
If you need to add a different billing contact, click Add a New Billing Contact.
If you have already added an alternate billing address, make sure the radial button is selected beside it and click Continue.



If your Shopping Cart subtotal is less than $200, you must pay by credit card. Only orders over $200 may be invoiced. The option to select invoice will show if this is the case.

Please enter your credit card information, and please note that CharityVillage does NOT retain credit card information. For any future purchase, you will need to re-enter your credit card information.

NOTE: When you have purchased an eLearning course or Salary Survey, you can access the course or download the Survey PDF immediately.

When you have finished entering your payment information, click Continue.



The Order Review page allows you to review your order.  If everything looks correct, click Place Order.



Still have questions? Please contact our Help Desk at 1-800-610-8134 or email



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